Privacy Policy

1) Scope

This Privacy Policy applies to:

• Visitors to the Site

• Prospects and customers who contact us

• Participants in our consulting, facilitation, leadership development, coaching, or training programs

• Customer representatives who administer or purchase our Services

This Privacy Policy does not cover third-party websites or services that may be linked from our Site.

2) Information We Collect

We collect information in three ways: (a) information you provide, (b) information collected automatically, and (c) information from third parties.

A) Information you provide directly

Depending on how you interact with us, you may provide:

• Contact details: name, email address, phone number, company, job title

• Inquiry information: messages you send via forms or email, scheduling details

• Program participation data: responses to surveys/pulses, written artifacts, reflections, assignments, workshop outputs, and related materials you submit

• Administrative information: billing contact details, purchase order details, tax information (if applicable)

• Optional information: anything you choose to share in communications or during Services

B) Information we collect automatically

When you visit the Site, we may automatically collect:

• Device and usage data: IP address, browser type, device identifiers, operating system, referring/exit pages, pages viewed, time spent, clickstream activity

• Approximate location: inferred from IP address (city/region level)

• Cookies and similar technologies: as described in the Cookies section below

C) Information we receive from third parties

We may receive information from:

• Scheduling tools (e.g., calendar booking platforms) if you book time with us

• Payment processors (e.g., Stripe) for payment confirmation and fraud prevention (we do not receive full payment card numbers)

• Analytics providers (e.g., Google Analytics) to understand Site performance

• Collaboration tools used to deliver Services (e.g., Google Workspace, Zoom), as configured by us, you, or your organization

3) How We Use Information

We use personal information to:

• Provide, operate, and improve the Site and Services

• Respond to inquiries, proposals, and requests

• Deliver programs (including cohort administration, communications, and facilitation)

• Conduct evaluations and measurement (e.g., pre/post assessments, cohort pulses, and program readouts)

• Create and provide deliverables (e.g., readouts, summaries, training materials, and program artifacts)

• Manage billing, accounting, and contract administration

• Improve quality, consistency, and efficacy of Services (including through AI-assisted workflows, described below)

• Maintain security, prevent fraud, and protect our legal rights

• Comply with legal obligations

4) AI-Assisted Processing and Insights

To improve the quality, speed, and consistency of program insights and deliverables, we may use AI-assisted tools in parts of our Services where automation can add value (for example: cohort pulse theme analysis, draft readouts, synthesis of qualitative feedback, facilitation support materials, and rubric-guided feedback on participant artifacts).

A) Human oversight

AI-assisted outputs are reviewed by a human facilitator and are not a substitute for professional judgment.

B) Customer segmentation and confidentiality

• Customer data is logically segmented by customer for analysis and deliverables.

• We treat customer program data as confidential and handle it under the confidentiality commitments in our agreements (where applicable).

C) No training on customer data

• We do not use customer data (including participant responses, artifacts, or other program inputs) to train, fine-tune, or improve any AI model, including third-party foundation models.

• Customer data is used only to deliver Services and generate insights and deliverables for that customer.

D) Opt-out

• If you prefer, you may request that we not use AI-assisted processing for your Services. We will deliver the Services without AI assistance (note: this may affect turnaround time or the level of automation available).

E) Deletion on request

• Subject to legal/contractual obligations, we will delete customer data on request as described in the Data Retention and Deletion section.

5) Cookies and Analytics

We may use cookies and similar technologies to operate the Site, understand usage, and improve performance.

Cookies may include:

• Essential cookies (required for basic Site functionality)

• Analytics cookies (to understand traffic and usage patterns)

• Preference cookies (to remember settings)

You can typically control cookies through your browser settings. If you disable cookies, some Site features may not function properly.

Do Not Track: Some browsers offer a “Do Not Track” setting. Because there is no consistent industry standard, our Site may not respond to Do Not Track signals.

6) How We Share Information

We do not sell your personal information.

We may share information in the following circumstances:

• Service providers (processors): vendors who help us operate our business (e.g., hosting, analytics, scheduling, email, payments, document storage, videoconferencing). They may process information only under our instructions and for the purposes described in this Policy.

• Business communications: to coordinate Services with your organization (e.g., a client admin contact), consistent with contractual terms and privacy expectations.

• Legal and safety: to comply with law, respond to lawful requests, protect our rights, investigate fraud/security issues, or protect safety.

• Business transfers: in connection with a merger, acquisition, financing, or sale of assets (we will require appropriate protections).

Note on program data: For program pulses and readouts, our default approach is to emphasize cohort-level aggregation where feasible. Any individual-level reporting depends on your contract terms and/or explicit consent and program design.

7) Data Retention and Deletion

We retain personal information only as long as reasonably necessary for:

• Providing Services and deliverables

• Maintaining business records (billing, contracts, audit trails)

• Security and fraud prevention

• Complying with legal obligations

• Establishing, exercising, or defending legal claims

Deletion requests: You may request deletion of your information by contacting privacy@leadershipbootcamp.com. We will honor deletion requests subject to legal/contractual requirements and may need a commercially reasonable period to complete deletion (including from backups, which may persist until overwritten in the ordinary course).

8) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no system can be guaranteed 100% secure.

9) International Visitors and Cross-Border Transfers

If you access the Site or Services from outside the United States, your information may be processed in the United States or other jurisdictions where we or our service providers operate. These locations may have different data protection laws than your jurisdiction.

Where required, we take steps to apply appropriate safeguards for cross-border transfers.

10) Your Privacy Rights and Choices

Depending on where you live, you may have rights such as:

• Access to the personal information we hold about you

• Correction of inaccurate information

• Deletion of your information

• Opt-out of certain processing (e.g., targeted advertising in some jurisdictions)

• Data portability

• Restricting or objecting to processing in certain circumstances

You can submit requests by contacting privacy@leadershipbootcamp.com. We may verify your identity before fulfilling a request.

A) California Privacy Notice (CCPA/CPRA)

If you are a California resident, you may have rights under the California Consumer Privacy Act as amended by the CPRA (including the right to know, delete, correct, and opt out of certain data uses).

Categories of personal information we may collect (examples):

• Identifiers (name, email, IP address)

• Professional or employment-related information (company, title)

• Internet/electronic activity (Site usage)

• Inferences (limited, only as needed for analytics and service improvement)

• Program-related information you provide (e.g., survey/pulse responses, artifacts)

Purposes:

• Delivering and improving Services

• Program evaluation and reporting

• Security and fraud prevention

• Business operations and communications

Sale/Sharing: We do not sell personal information. We do not share personal information for cross-context behavioral advertising in a way that constitutes “selling” or “sharing” under CPRA.

Sensitive Personal Information: We do not intentionally collect sensitive personal information for the purpose of inferring characteristics. Please avoid submitting sensitive information unless specifically requested and contractually required.

To exercise California rights, contact privacy@leadershipbootcamp.com.

B) Colorado / Virginia and other U.S. state privacy laws

Residents of certain states (e.g., Colorado, Virginia) may have rights to access, delete, correct, and opt out of certain processing such as targeted advertising or certain profiling. We will honor applicable requests as required by law.

11) Children’s Privacy

The Site and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

12) Third-Party Links

The Site may include links to third-party sites. We are not responsible for the privacy practices of those third parties. Please review their policies.

13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on the Site and update the “Last Updated” date. Material changes will be communicated as appropriate.

14) Contact Us

For questions, requests, or concerns about privacy (including opting out of AI-assisted processing or requesting deletion), contact:

Leadership Bootcamp, LLC
privacy@leadershipbootcamp.com